Casino Luck UK: Can I Trust CasinoLuck UK?

Is CasinoLuck one of the best online casinos? According to TrustPilot, Casino Luck gets a low star rating, which seems a bit harsh as in general the Casino Luck website is pretty good, offering both an Android and iOS App. 

RATING - 4.5

★★★★★
★★★★★

SCORE - 9.2

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100% up to £100 +100 Spins

Casino Luck Details
  • Ownership: AG Communications Limited
  • Website: www.casinoluck.com
  • Launched: 1999
  • Licenced By: UK Gambling Commission
  • Account No: 39483
  • Games: 500+ Games
  • Live Games: 50 Live Tables
  • Bonuses: 100% up to £100 +100 Spins
  • Payment: Paypal, Skrill +6 More
  • RTP Avg: 95.3%

CasinoLuck is owned by AG Communications Ltd. The company is based in Sliema, Malta and has been in the gaming industry since 1999. The site runs smoothly and the graphics are good. AG Communications has invested heavily in the mobile side of the casino, If you are looking for a casino that has a dedicated mobile app, this is one of the better casinos for you. Does it offer free spins no deposit? No, it does not. Instead, CasinoLuck has focused on promoting monthly tournaments and prize drops. 

Casino Games

The casino action on the CasinoLuck website is provided by the best software companies in the world. A few customers say that some of the games are a bit old and outdated, however, it seems the CasinoLuck team knows what they are doing.

There are over 550 games on offer and they work well on the mobile app, which is very responsive. The most popular slots on the site include trusted favourites such as Book of the Dead, Starburst and Mega Joker. If they are not your cup of tea, you have many more games to choose from. 

Bonuses & Promotion

What about ongoing promotions at CasinoLuck? It has to be said that ongoing promotions and bonuses are not something that CasinoLuck prides itself on. When you first join up, you get the opportunity of a double-up welcome bonus, 100% up to £100 and 100 spins, always check the terms and conditions before depositing, as they can change frequently.

  • RATING
    ★★★★★
    ★★★★★

    Score - 9.2

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    100% up to
    £100
    +100 Spins
    T&C's apply

The size of your initial deposit makes a difference to your welcome bonus, to receive the full bonus amount and spins, the casino terms and conditions state this offer is only available for 72 hrs and comes with stipulations. There are various monthly tournament promotions offering big money prize drops. 

Deposits and Withdrawals

Depositing money is easy once you have registered and have your application accepted. As you log in, you will notice a small red button. Click or tap on that and you can easily deposit funds. The casino accepts PayPal which is great as so many of us see PayPal as a bit of extra security, on top of that you can add funds easily by using the e-wallet options and other payment methods. Bank transfer is also accepted, this may take a little longer for the transaction to be completed.

  • bank transfer
  • paypal
  • paysafecard
  • mastercard
  • skrill
  • trustly
  • visa
  • Much Better

The best way to withdraw money is by using the same method you used for depositing your cash. Changing your withdrawal option may cause a glitch in the casino's system.  Building up a high balance may not be the smartest thing if you rely on your winnings as a means of income. It is best to plan ahead as receiving your winnings may take 2-6 days. 
 

Accepted Countries

CasinoLuck-UK is only available for UK players and only accepts Sterling. However, if you have a friend who lives abroad and does not have a UK address, they can try one of the casino's sister sites. As the controlling company is located in Malta, they have a Maltese Gambling license which has allowed them to set up a network of sites for mainly European players. It is good to know that this is an online slots games casino which does not rely on income from one source. 

CasinoLuck UK's sister sites include Wixstars, High Bet, and Spin Rio. Other popular casino sites that form part of the company's group are Goliath Casino, 24 Spin, Bet Target, Jackie Pot, Million Pot, Next Casino and Prime Slots. All have a very good reputation and are popular casinos, something to bear in mind is the many of the sister sites run loyalty programs, which are not offered in the UK

Customer Support

What about customer support? CasinoLuck seems to be one of the best online casinos as far as customer support is concerned. Although the site is owned by a Maltese operation, it takes its obligations to the UK clientele seriously, If you would like to get in touch with CasinoLuck, you can access a Live Chat feature and send information via the contact us page. Customer support is friendly and efficient, If you would like to reach out to them this has to be firstly through the contact us form.  

Working Hours: 24 Hours - 7 days a week
Live Chat: Yes - 0800am - 00.00am - CET
Email ID: Contact Form on Contact Us Page
Phone Number: No

Conclusion:

CasinoLuck is a good casino but has an up and down reputation over the years, it has become one of the most popular UK casinos with players who prefer to play quality slots and online live casino games. to find out about more, visit the Online Casino Luck Review page. 

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