1st Deposit £20 Get £30 Welcome Bonus
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Bonuses and Promotions
8.4/10
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Games and Software
9.6/10
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Secure and Trusted
9.2/10
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Mobile Experience
9.1/10
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Deposit and Withdrawal
9.2/10
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Customer Support
9.2/10
Introduction
If you enjoy playing online slot games, Grosvenor Casino is an excellent choice. The site offers established well known slots games and new up and coming titles. You may want to try some of the less established games, which include, Extra Chilli, Diamond Mine, Mistress of Egypt and other newly introduced games.
As you would expect from an online casino of quality, the table games are some of the best found online. For those who are new to table games, why not try your hand at some of the popular ones, which include Blackjack, Roulette and Poker.
Pros
- Excellent withdrawal speed
- Good bonuses and offers available
- Over 300 games
- Physical casinos at 57 locations across the UK
- Licensed by the UK Gambling Commission
- Mobile-friendly
- Sportsbook
Cons
- Bonus and rewards are not available when using some online deposit methods
- Welcome bonus is not very generous
- The platform could do with an upgrade
Bonuses and Promotions
Although the welcome bonus is not over-the-top generous, it is offered to everybody who deposits £20. This is a reasonable offer, especially for newbies. Grosvenor Casino looks after both regular and new players. Frequent players can expect to see a range of promotions throughout the month including a generous amount of free spins.
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PAYOUT
1-3 Days
WIN RATE
95.5%
SCORE
9.1
On top of the free spin promotions for regular players, cash amounts are occasionally added to your balance once or twice a month. The maximum free cash offered is £30. The amount added to your balance seems to depend on how often you play at the casino and the amount you bet. Another bonus worth pointing out is the Playpoint system. With Playpoints, you can collect points towards free spins or fun in one of their UK-based casinos. Points can also be exchanged for Internet gifts.
Games and Software
The slots games experience on the Online Casino is second to none. Being an experienced member of the online and UK-based gambling community, Grosvenor Casino only deals with the best gaming providers. One name that pops up frequently is IGT, you will also find other top games providers in the industry, including Microgaming, NextGen and Playtech.
Grosvenor are aware the industry never stands still and are always looking to promote new games providers, this is what makes Grosvenor Casino one of the most exciting and unique casinos online. There is always something new to try, often, promotions and special offers pop up on the website.
If sportsbook betting is your passion, Grosvenor Casino does not let you down. The sportsbook is available on a separate website. Not only does the sports book feature UK sports, as an added bonus, you can take advantage of a range of sports from around the world, including golf, darts and basketball. If there is a sports tournament going on somewhere around the world, you can bet Grosvenor Casino will feature it.
Games |
Game Type |
Provider |
Total Payout RTP |
Gonzo's Quest |
Megaways Slots |
NetEnt |
96% |
Star Burst |
Slots |
NetEnt |
96.% |
King Kong Cash |
Jackpot Slots |
Blue Print Gaming |
95.79% |
IGT Roulette |
Casino Table Game |
IGT |
97.3% |
Secure and Trusted
Never lose sight of the fact that Grosvenor Casino has been in business for over 40 years. The online platform has an excellent reputation amongst regular players. Grosvenor has continued to invest in games and security since its initial online launch, we would even go as far as to say that this is one of the top reasons you should consider giving Grosvenor a try.
Compared to many other online casinos, the software used by Grosvenor is cutting edge. At the same time as keeping you safe, the casino has a strong focus on fairness. It takes advantage of Random Number Generators to make sure players get an excellent user experience. Grosvenor offers a 24-hour hotline should you have a problem. Customer service relations are at the top of Grosvenor's agenda.
Company |
Established |
Licenced by |
Grosvenor Casino |
2007 |
UK Gambling Commission (57924) |
Mobile Experience
The mobile experience is good. Most of the games that are available on the main site are also available on the app. If you don't fancy using the app, you can go ahead and access the online casino through your web browser. As Grosvenor Casino has excellent safety and security features, you can enjoy a bet from almost anywhere.
As a mobile player, you can enjoy over 300 titles, of which many come from top casino games providers such as Mazooma and Endemot. It is worth noting that new developers and game providers are added to the mobile experience regularly. Unlike many online casinos, the Grosvenor Casino team does not let this part of their gaming service stagnate.
The mobile-friendly experience still lets you access the bonus schemes and Playpoint Reward feature. Out of all the mobile casino experiences, this is one of the better ones.
Deposit and Withdrawal
Playing for real money is easy on the Grosvenor Casino website. If you are not sure that online gambling is for you, the casino lets you start with a very low deposit.
Does Grosvenor accept PayPal? Yes, to use PayPal as your deposit and withdrawal method, it works absolutely fine. On top of that, you can use major debit cards including, Visa and Mastercard.
The casino also offers deposit and withdrawals through a paysafecard. At first, the deposit and withdrawal methods offered by Grosvenor may seem limited. The reality is that the methods offered are what most players and gamblers use. Needless to say, you also have to go through a verification process before you can enjoy the action at the casino. The process is relatively easy compared to other casinos.
Withdrawals take between 1-5 days but the process is often faster.
Customer Support
If you have a problem with anything, or would just like to ask a question, you can talk with a customer service team member. The site offers a phone number that you can call. On top of that they offer a Live Chat service that you can take advantage of when you would like to ask a question or have a problem.
Working Hours: 24/7
Live Chat: Yes - Live Chat Applet
Email ID: support@grosvenorcasinos.com
Phone Number: 0800 083 1990
You can contact Grosvenor by email if required. The email response is a little slow. As a Live Chat service is available, it is often better to use this instead. If you would like to speak face to face with a member of the team, you can pop into one of the live casinos based in and around the UK. Identify yourself and give the staff your account details and they will be able to help you.
Overall Review of Casino
When you are looking for a casino which offers a fun gambling experience which is also safe and secure, Grosvenor Online Casino has it all. The casino has a strong focus on an excellent customer experience and goes out of their way to keep their customers satisfied. Customer retention is very important to Grosvenor Casino.
One of the added bonuses of registering an online account, is you can also enjoy a bet or hospitality in one of their casinos which are dotted around the UK. Grosvenor offers a no-nonsense fun gambling experience, whether you are experienced or new to playing casino games online.
This company excels both when it comes to the visual gaming experience and physical gaming enjoyment. On occasion, the casino is a little bit slow to load and you may get the odd freeze.
The welcome bonus is reasonable as far as online welcome bonuses go. When new to gambling online, Grosvenor Casino is one of the best casinos online to gamble at. Visit the Grosvenor Casino Information page for more details on this Great British Casino.